Support
TapTheMap support
Email [email protected] and include your Mac model, macOS version and a screenshot if you can.
Common questions
Why aren't pins placed on some of my photos?
Automatic placement needs the drone's flight data inside the photo: GPS, height, heading and camera tilt. Some editing apps remove it when exporting. Photos without it still work; you place the pins by clicking.
The pins are a little off. How do I fix that?
Drag a far-away flag's ground dot onto its real spot, then choose Line Up Everything on This Photo. Pins you place by hand always stay where you put them.
How do I get Find Lot Lines working?
Open TapTheMap, then Settings, then Lot Lines, and add your county's GIS data link. It usually ends in /MapServer/ or /FeatureServer/ and a number. The Lot Lines tab explains how to find it. Not every area has one; tracing a GIS screenshot or drawing always works.
Which export size should I pick?
Full Size keeps everything. Under 5 MB keeps full dimensions and lowers quality just enough to fit most MLS limits. Web is 2560 pixels wide and under 2 MB.
Does Retouch change my original photo?
No. Clean Up works on a copy. Your original file is never changed.